FAQ
Straight answers about Royal Marketing's services, pricing, guarantees and how we work.
Royal Marketing is a full-service marketing agency that helps businesses get more customers through lead generation, digital marketing, SEO and SEM, content creation and website development. We're part of The Red Carpet Company, and we plan every channel together so your website, ads, search and content work as one strategy.
Royal Marketing works with businesses of every size and industry, including home and trade services, restaurants, medical and dental practices, law firms and professional services, automotive, fitness, salons, contractors, nonprofits and startups. If you serve customers and want more of them, our approach works for you.
Royal Marketing has three monthly packages: Royal Start is $399 per month and includes a custom website of up to 100 pages, Royal Growth is $999 per month and Royal Elite is $1,599 per month. All packages are month to month, and ad spend is paid separately to the ad platforms.
No. Royal Marketing's monthly services are month to month. You can cancel anytime with 30 days' written notice, and any unused prepaid months are refunded. This is backed in writing by our No Long-Term Contract Guarantee.
Yes. If you're not satisfied in your first 30 days of monthly marketing, Royal Marketing refunds 100% of your first month's management fee. For new websites, if you don't love the design after two rounds of revisions, your full deposit is refunded before development begins. Ad spend and third-party costs are not refundable.
You do. Royal Marketing registers domains and sets up ad, analytics and social accounts in your name. Your website and the content we create for you are yours once paid for, and if you ever leave, we hand everything over within 10 business days.
No honest agency can guarantee specific rankings, leads or sales, because results depend on competition, your market and platform changes. Royal Marketing guarantees what we control: response time, your launch date, your ownership and your satisfaction in the first 30 days, with plain-English monthly reports on results.
Call (850) 586-1411, email info@royalmarketingpros.com or request a free consultation on our contact page. A real person replies within one business day, we hold a free strategy call to learn your goals and budget, and then you receive a custom marketing plan with clear pricing and no obligation.
Royal Marketing is the marketing division of The Red Carpet Company, the parent company of Royal Home Services, Royal Marketing and Triumph Mechanical.
Royal Marketing puts its promises in writing: a money-back guarantee in your first 30 days, no long-term contracts, full ownership of your website and accounts, and an on-time website launch guarantee. Every client also gets the Red Carpet Promise of respect, communication and integrity.
Call (850) 586-1411 from 5 PM to 10 PM Central, seven days a week, email info@royalmarketingpros.com or request a free consultation at royalmarketingpros.com/contact. A real person replies within one business day.
Royal Marketing offers five services: lead generation, digital marketing (social media, Facebook and Instagram ads, email and retargeting), SEO and SEM, content creation, and website development. They can be bought together in a monthly package or individually.
No. Royal Marketing's packages bundle the services most businesses need, but you can also choose just the services you want. Your free strategy call identifies the right mix for your goals and budget.
Most businesses start with a strong website and Google Business Profile, then add lead generation or search ads. Royal Start at $399 per month includes a custom website of up to 100 pages and local SEO, making it the most common starting point.
The Red Carpet Promise is the customer service standard shared by every Red Carpet Company: Every Customer. Every Company. Every Time. It covers five commitments: respect, communication, integrity, property care and making things right.
The Red Carpet Promise is a commitment to how Royal Marketing works, not a warranty. It is backed by four written Royal Marketing guarantees: Money-Back, You Own Everything, No Long-Term Contract and On-Time Launch.
Royal Marketing offers four guarantees: a 30-day money-back guarantee on your first month and website design, full ownership of your website and accounts, month-to-month service with no long-term contract, and an on-time website launch guarantee with credits or a full refund if late.
Royal Marketing's monthly packages are Royal Start at $399 per month, Royal Growth at $999 per month and Royal Elite at $1,599 per month. Every package is month to month with 30 days' notice to cancel.
Royal Start costs $399 per month and includes a custom website of up to 100 pages, Google Business Profile setup, basic local SEO, call and form tracking, and a monthly report. It's built for new businesses that want to get online the right way.
Royal Growth ($999 per month) adds Google Ads management, social media management, monthly content and a review generation strategy to everything in Royal Start. Royal Elite ($1,599 per month) adds multi-channel ad campaigns, video and photo content, email marketing and a dedicated account manager.
Royal Marketing's one-time projects are a website build of up to 100 pages for $2,999, a logo and brand package for $499, a 30-second video ad for $299 and an SEO audit for $199. Monthly packages start at $399 per month with Royal Start.
No. Ad spend is paid directly to Google, Meta or other ad platforms and is separate from Royal Marketing's monthly package price. You set the budget and see every dollar in your monthly report.
Yes. If you're not satisfied in your first 30 days, Royal Marketing refunds 100% of your first month's management fee under the Royal Satisfaction Money-Back Guarantee.
Royal Marketing works with home and trade services, restaurants and hospitality, medical and dental practices, legal and professional services, automotive businesses, fitness and wellness studios, beauty salons and med spas, construction and B2B companies, nonprofits and churches, and startups and small businesses.
Yes. Home and trade services are a core specialty. Royal Marketing is part of The Red Carpet Company, which runs home service brands of its own, so campaigns for HVAC, plumbing, roofing, electrical and cleaning companies start from what already works.
Yes. For restaurants and hospitality businesses, Royal Marketing builds websites with online ordering and reservations, runs local search and social campaigns, and creates content that keeps tables full and regulars coming back.
Yes. Royal Marketing runs new-patient campaigns, builds trust-focused websites with easy booking, manages Google Business Profiles and sets up review strategies for medical and dental practices.
Royal Marketing's public portfolio is launching soon. The first case study is Royal Air Care, a Pensacola-area heating and air conditioning company launched with a full website, town pages, a maintenance membership program and a video ad.
Yes. Request a free consultation and Royal Marketing will walk you through examples relevant to your industry during your strategy call.
Lead generation is the process of attracting people who are ready to buy and turning them into calls, form submissions or bookings for your business. Royal Marketing does this with targeted Google and social media ads, landing pages built to convert, and tracking that shows where every lead came from and what it cost.
Paid campaigns can start producing calls and form submissions soon after launch, because ads run as soon as they're approved. Results then improve over the following weeks as Royal Marketing tests ads, keywords and landing pages to lower your cost per lead.
No. Ad spend is paid directly to Google, Meta or other platforms and is separate from Royal Marketing's management fee. You stay in control of your budget, and every dollar is reported back to you in your monthly report.
Royal Marketing uses call tracking numbers and form tracking so every call and form submission is tagged to the ad, keyword or channel that produced it. Your monthly report shows total leads, cost per lead and which campaigns are paying off.
Royal Marketing's digital marketing includes social media management, Facebook and Instagram ads, retargeting ads, email marketing and seasonal promotions, all planned together so your brand looks and sounds the same everywhere your customers see it.
Royal Marketing focuses on the platforms where your customers spend time, most often Facebook, Instagram, LinkedIn and your Google Business Profile. We recommend the right mix for your business during your free strategy call.
Yes. With Royal Marketing, you review and approve your content calendar before anything is published, so nothing goes live on your accounts without your approval.
Retargeting shows ads to people who already visited your website but didn't call or buy. It keeps your business in front of warm prospects and is one of the most cost-effective ways to turn website visitors into customers.
SEO (search engine optimization) improves your organic, unpaid rankings on Google over time. SEM (search engine marketing) uses paid search ads, such as Google Ads, to put you at the top of results right away. Royal Marketing combines both, so you get immediate visibility while long-term rankings grow.
SEO builds over months, not days. Early improvements to your Google Business Profile and website can help within weeks, while competitive rankings take longer. Royal Marketing often runs search ads alongside SEO so you get visibility right away.
No. No honest agency can guarantee rankings, because Google controls its results. Royal Marketing focuses on the work that moves you up, including Google Business Profile optimization, local pages, reviews and on-page SEO, and reports your progress every month.
To appear in Google's Map Pack, you need a complete and accurate Google Business Profile, the right categories, consistent business details across the web, fresh photos and a steady flow of reviews. Royal Marketing sets up and manages all of this as part of local SEO.
Royal Marketing creates website copy, blog posts, short-form video, ad creative, branded graphics and monthly content calendars, all designed to show off your work and give people a reason to choose your business.
You do. Content Royal Marketing creates specifically for you belongs to you once it's paid for, under our You Own Everything Guarantee. Licensed third-party items, such as stock photos, stay under their own license terms.
Yes. Royal Marketing sends everything to you for review and approval before it goes live on your website or social media channels.
Helpful content builds trust before a customer ever calls, supports your Google rankings, gives your social channels something worth sharing and makes your ads more effective. It's how customers get to know your business before they contact you.
It depends on the size of your site and how quickly your content is ready. Royal Marketing agrees on your launch date in writing before work begins, backed by our On-Time Launch Guarantee: credits if we're late, and a full refund if we're more than 30 days late because of us.
Yes. Royal Marketing can connect your new website to a domain you already own. If you need a new one, we register it in your name so you always own it.
Yes. Every Royal Marketing website is built mobile-first, so it loads fast and works smoothly on phones, tablets and computers. Most visitors arrive on a phone, so that's where we design first.
You get up to two rounds of design revisions. If you still don't love it, tell Royal Marketing before you approve the design and we refund your full website deposit under our Money-Back Guarantee.
The Royal Satisfaction Money-Back Guarantee is available once to each new client. It covers your first 30 days of monthly marketing and your website design before development begins, as long as your account is in good standing.
No. Ad spend is paid directly to platforms like Google and Meta, so it can't be refunded by Royal Marketing. Third-party costs such as domains, software and stock photos are also not refundable.
Approved refunds are returned to your original payment method within 10 business days of approval.
It goes with you. Once your invoices are paid, Royal Marketing transfers your website files, logins and account access within 10 business days of your written request. If we miss that deadline, we refund your most recent monthly fee.
Yes. Royal Marketing registers domains in your name and sets up Google Ads, Meta, analytics and social media accounts in your name, with our team added as a manager.
Royal Marketing's own tools, templates, processes and reporting dashboards stay with us. Third-party items such as stock photos, fonts, plugins and software stay under their own license terms.
Send written notice, and an email is fine. Services and billing continue for 30 days, then end. You can cancel at any time.
Yes. If you prepaid for future months, Royal Marketing refunds every full month remaining after your 30-day notice period, within 10 business days.
No. One-time projects like website builds, branding and video are billed under their own project agreement. Monthly marketing services are month to month.
If Royal Marketing misses your written launch date for reasons within our control, you get a credit of 10% of your website build fee for each full week we're late, up to 30%. If we're more than 30 days late, you can cancel and get a full refund of your website payments.
Delays waiting on your content, photos, approvals, feedback or account access move the launch date day for day. So do changes to the agreed scope and events beyond our reasonable control.
Your launch date is agreed in writing in your project agreement before your website build begins.
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