Royal Marketing

FAQ

Questions? We have answers.

Straight answers about Royal Marketing's services, pricing, guarantees and how we work.

General

What does Royal Marketing do?

Royal Marketing is a full-service marketing agency that helps businesses get more customers through lead generation, digital marketing, SEO and SEM, content creation and website development. We're part of The Red Carpet Company, and we plan every channel together so your website, ads, search and content work as one strategy.

Who does Royal Marketing work with?

Royal Marketing works with businesses of every size and industry, including home and trade services, restaurants, medical and dental practices, law firms and professional services, automotive, fitness, salons, contractors, nonprofits and startups. If you serve customers and want more of them, our approach works for you.

How much does Royal Marketing cost?

Royal Marketing has three monthly packages: Royal Start is $399 per month and includes a custom website of up to 100 pages, Royal Growth is $999 per month and Royal Elite is $1,599 per month. All packages are month to month, and ad spend is paid separately to the ad platforms.

Do I have to sign a long-term contract with Royal Marketing?

No. Royal Marketing's monthly services are month to month. You can cancel anytime with 30 days' written notice, and any unused prepaid months are refunded. This is backed in writing by our No Long-Term Contract Guarantee.

Does Royal Marketing offer a money-back guarantee?

Yes. If you're not satisfied in your first 30 days of monthly marketing, Royal Marketing refunds 100% of your first month's management fee. For new websites, if you don't love the design after two rounds of revisions, your full deposit is refunded before development begins. Ad spend and third-party costs are not refundable.

Who owns my website and ad accounts if I work with Royal Marketing?

You do. Royal Marketing registers domains and sets up ad, analytics and social accounts in your name. Your website and the content we create for you are yours once paid for, and if you ever leave, we hand everything over within 10 business days.

Can Royal Marketing guarantee first-page rankings or a set number of leads?

No honest agency can guarantee specific rankings, leads or sales, because results depend on competition, your market and platform changes. Royal Marketing guarantees what we control: response time, your launch date, your ownership and your satisfaction in the first 30 days, with plain-English monthly reports on results.

How do I get started with Royal Marketing?

Call (850) 586-1411, email info@royalmarketingpros.com or request a free consultation on our contact page. A real person replies within one business day, we hold a free strategy call to learn your goals and budget, and then you receive a custom marketing plan with clear pricing and no obligation.

About

Who owns Royal Marketing?

Royal Marketing is the marketing division of The Red Carpet Company, the parent company of Royal Home Services, Royal Marketing and Triumph Mechanical.

What makes Royal Marketing different from other marketing agencies?

Royal Marketing puts its promises in writing: a money-back guarantee in your first 30 days, no long-term contracts, full ownership of your website and accounts, and an on-time website launch guarantee. Every client also gets the Red Carpet Promise of respect, communication and integrity.

How can I contact Royal Marketing?

Call (850) 586-1411 from 5 PM to 10 PM Central, seven days a week, email info@royalmarketingpros.com or request a free consultation at royalmarketingpros.com/contact. A real person replies within one business day.

Services

What marketing services does Royal Marketing offer?

Royal Marketing offers five services: lead generation, digital marketing (social media, Facebook and Instagram ads, email and retargeting), SEO and SEM, content creation, and website development. They can be bought together in a monthly package or individually.

Do I have to buy every service?

No. Royal Marketing's packages bundle the services most businesses need, but you can also choose just the services you want. Your free strategy call identifies the right mix for your goals and budget.

Which Royal Marketing service should I start with?

Most businesses start with a strong website and Google Business Profile, then add lead generation or search ads. Royal Start at $399 per month includes a custom website of up to 100 pages and local SEO, making it the most common starting point.

The Red Carpet Promise

What is the Red Carpet Promise?

The Red Carpet Promise is the customer service standard shared by every Red Carpet Company: Every Customer. Every Company. Every Time. It covers five commitments: respect, communication, integrity, property care and making things right.

Is the Red Carpet Promise a guarantee?

The Red Carpet Promise is a commitment to how Royal Marketing works, not a warranty. It is backed by four written Royal Marketing guarantees: Money-Back, You Own Everything, No Long-Term Contract and On-Time Launch.

Which guarantees does Royal Marketing offer?

Royal Marketing offers four guarantees: a 30-day money-back guarantee on your first month and website design, full ownership of your website and accounts, month-to-month service with no long-term contract, and an on-time website launch guarantee with credits or a full refund if late.

Pricing

How much does Royal Marketing cost per month?

Royal Marketing's monthly packages are Royal Start at $399 per month, Royal Growth at $999 per month and Royal Elite at $1,599 per month. Every package is month to month with 30 days' notice to cancel.

What is included in Royal Start?

Royal Start costs $399 per month and includes a custom website of up to 100 pages, Google Business Profile setup, basic local SEO, call and form tracking, and a monthly report. It's built for new businesses that want to get online the right way.

What is the difference between Royal Growth and Royal Elite?

Royal Growth ($999 per month) adds Google Ads management, social media management, monthly content and a review generation strategy to everything in Royal Start. Royal Elite ($1,599 per month) adds multi-channel ad campaigns, video and photo content, email marketing and a dedicated account manager.

How much does a one-time website or project cost at Royal Marketing?

Royal Marketing's one-time projects are a website build of up to 100 pages for $2,999, a logo and brand package for $499, a 30-second video ad for $299 and an SEO audit for $199. Monthly packages start at $399 per month with Royal Start.

Is ad spend included in the package price?

No. Ad spend is paid directly to Google, Meta or other ad platforms and is separate from Royal Marketing's monthly package price. You set the budget and see every dollar in your monthly report.

Is there a money-back guarantee on Royal Marketing packages?

Yes. If you're not satisfied in your first 30 days, Royal Marketing refunds 100% of your first month's management fee under the Royal Satisfaction Money-Back Guarantee.

Industries

What industries does Royal Marketing work with?

Royal Marketing works with home and trade services, restaurants and hospitality, medical and dental practices, legal and professional services, automotive businesses, fitness and wellness studios, beauty salons and med spas, construction and B2B companies, nonprofits and churches, and startups and small businesses.

Does Royal Marketing work with HVAC, plumbing and roofing companies?

Yes. Home and trade services are a core specialty. Royal Marketing is part of The Red Carpet Company, which runs home service brands of its own, so campaigns for HVAC, plumbing, roofing, electrical and cleaning companies start from what already works.

Does Royal Marketing work with restaurants?

Yes. For restaurants and hospitality businesses, Royal Marketing builds websites with online ordering and reservations, runs local search and social campaigns, and creates content that keeps tables full and regulars coming back.

Can Royal Marketing help a medical or dental practice get new patients?

Yes. Royal Marketing runs new-patient campaigns, builds trust-focused websites with easy booking, manages Google Business Profiles and sets up review strategies for medical and dental practices.

Our Work

Does Royal Marketing have case studies?

Royal Marketing's public portfolio is launching soon. The first case study is Royal Air Care, a Pensacola-area heating and air conditioning company launched with a full website, town pages, a maintenance membership program and a video ad.

Can I see examples of Royal Marketing's work?

Yes. Request a free consultation and Royal Marketing will walk you through examples relevant to your industry during your strategy call.

Lead Generation

What is lead generation?

Lead generation is the process of attracting people who are ready to buy and turning them into calls, form submissions or bookings for your business. Royal Marketing does this with targeted Google and social media ads, landing pages built to convert, and tracking that shows where every lead came from and what it cost.

How fast will I see leads from paid ads?

Paid campaigns can start producing calls and form submissions soon after launch, because ads run as soon as they're approved. Results then improve over the following weeks as Royal Marketing tests ads, keywords and landing pages to lower your cost per lead.

Is ad spend included in Royal Marketing's fee?

No. Ad spend is paid directly to Google, Meta or other platforms and is separate from Royal Marketing's management fee. You stay in control of your budget, and every dollar is reported back to you in your monthly report.

How does Royal Marketing track where leads come from?

Royal Marketing uses call tracking numbers and form tracking so every call and form submission is tagged to the ad, keyword or channel that produced it. Your monthly report shows total leads, cost per lead and which campaigns are paying off.

Digital Marketing

What is included in digital marketing at Royal Marketing?

Royal Marketing's digital marketing includes social media management, Facebook and Instagram ads, retargeting ads, email marketing and seasonal promotions, all planned together so your brand looks and sounds the same everywhere your customers see it.

Which social media platforms does Royal Marketing manage?

Royal Marketing focuses on the platforms where your customers spend time, most often Facebook, Instagram, LinkedIn and your Google Business Profile. We recommend the right mix for your business during your free strategy call.

Do I approve social media posts before they go out?

Yes. With Royal Marketing, you review and approve your content calendar before anything is published, so nothing goes live on your accounts without your approval.

What is retargeting?

Retargeting shows ads to people who already visited your website but didn't call or buy. It keeps your business in front of warm prospects and is one of the most cost-effective ways to turn website visitors into customers.

SEO / SEM

What is the difference between SEO and SEM?

SEO (search engine optimization) improves your organic, unpaid rankings on Google over time. SEM (search engine marketing) uses paid search ads, such as Google Ads, to put you at the top of results right away. Royal Marketing combines both, so you get immediate visibility while long-term rankings grow.

How long does SEO take to work?

SEO builds over months, not days. Early improvements to your Google Business Profile and website can help within weeks, while competitive rankings take longer. Royal Marketing often runs search ads alongside SEO so you get visibility right away.

Can Royal Marketing guarantee a #1 ranking on Google?

No. No honest agency can guarantee rankings, because Google controls its results. Royal Marketing focuses on the work that moves you up, including Google Business Profile optimization, local pages, reviews and on-page SEO, and reports your progress every month.

How do I show up in the Google Map Pack?

To appear in Google's Map Pack, you need a complete and accurate Google Business Profile, the right categories, consistent business details across the web, fresh photos and a steady flow of reviews. Royal Marketing sets up and manages all of this as part of local SEO.

Content Creation

What kinds of content does Royal Marketing create?

Royal Marketing creates website copy, blog posts, short-form video, ad creative, branded graphics and monthly content calendars, all designed to show off your work and give people a reason to choose your business.

Who owns the content Royal Marketing creates?

You do. Content Royal Marketing creates specifically for you belongs to you once it's paid for, under our You Own Everything Guarantee. Licensed third-party items, such as stock photos, stay under their own license terms.

Do I approve content before it's published?

Yes. Royal Marketing sends everything to you for review and approval before it goes live on your website or social media channels.

How does content help my marketing?

Helpful content builds trust before a customer ever calls, supports your Google rankings, gives your social channels something worth sharing and makes your ads more effective. It's how customers get to know your business before they contact you.

Website Development

How long does it take Royal Marketing to build a website?

It depends on the size of your site and how quickly your content is ready. Royal Marketing agrees on your launch date in writing before work begins, backed by our On-Time Launch Guarantee: credits if we're late, and a full refund if we're more than 30 days late because of us.

Can I use my existing domain name?

Yes. Royal Marketing can connect your new website to a domain you already own. If you need a new one, we register it in your name so you always own it.

Will my website work on phones?

Yes. Every Royal Marketing website is built mobile-first, so it loads fast and works smoothly on phones, tablets and computers. Most visitors arrive on a phone, so that's where we design first.

What if I don't like my website design?

You get up to two rounds of design revisions. If you still don't love it, tell Royal Marketing before you approve the design and we refund your full website deposit under our Money-Back Guarantee.

Money-Back Guarantee

Is Royal Marketing's money-back guarantee available to every client?

The Royal Satisfaction Money-Back Guarantee is available once to each new client. It covers your first 30 days of monthly marketing and your website design before development begins, as long as your account is in good standing.

Is ad spend refundable under the money-back guarantee?

No. Ad spend is paid directly to platforms like Google and Meta, so it can't be refunded by Royal Marketing. Third-party costs such as domains, software and stock photos are also not refundable.

How long do refunds take?

Approved refunds are returned to your original payment method within 10 business days of approval.

You Own Everything

What happens to my website if I leave Royal Marketing?

It goes with you. Once your invoices are paid, Royal Marketing transfers your website files, logins and account access within 10 business days of your written request. If we miss that deadline, we refund your most recent monthly fee.

Are my ad accounts and domain in my name?

Yes. Royal Marketing registers domains in your name and sets up Google Ads, Meta, analytics and social media accounts in your name, with our team added as a manager.

What doesn't transfer when I leave?

Royal Marketing's own tools, templates, processes and reporting dashboards stay with us. Third-party items such as stock photos, fonts, plugins and software stay under their own license terms.

No Long-Term Contract

How do I cancel Royal Marketing's monthly services?

Send written notice, and an email is fine. Services and billing continue for 30 days, then end. You can cancel at any time.

Do I get a refund if I prepaid?

Yes. If you prepaid for future months, Royal Marketing refunds every full month remaining after your 30-day notice period, within 10 business days.

Are website projects month to month?

No. One-time projects like website builds, branding and video are billed under their own project agreement. Monthly marketing services are month to month.

On-Time Launch

What happens if my website launches late?

If Royal Marketing misses your written launch date for reasons within our control, you get a credit of 10% of your website build fee for each full week we're late, up to 30%. If we're more than 30 days late, you can cancel and get a full refund of your website payments.

What kinds of delays don't count against the launch guarantee?

Delays waiting on your content, photos, approvals, feedback or account access move the launch date day for day. So do changes to the agreed scope and events beyond our reasonable control.

When is my launch date set?

Your launch date is agreed in writing in your project agreement before your website build begins.

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