Royal Satisfaction Money-Back Guarantee
Trying a new marketing company is a big decision. We take the risk off your shoulders: if you're not happy in your first 30 days, or with your website design before we build it, you get your money back.
What's covered
Not satisfied in your first 30 days of monthly marketing services? Get 100% of your first month's management fee back.
Don't love your website design after two rounds of revisions? Get your full website deposit back before development begins.
One written request. No long forms, no arguments. We'll ask what went wrong so we can learn from it.
How it works
Begin monthly services or your website project.
Not happy? Email us within the guarantee window.
We confirm the details within one business day.
Your money is returned within 10 business days.
The fine print, in plain English
Last updated November 10, 2026 · Provided by Royal Marketing · Part of our Terms & Conditions
Approved refunds are returned to your original payment method within 10 business days. When a refund is issued, your monthly services end and we hand over everything you own under the You Own Everything Guarantee.
Email info@royalmarketingpros.com with your name, business name and which guarantee applies. We reply within one business day. Claims must be made within the time limits shown above.
Questions & answers
The Royal Satisfaction Money-Back Guarantee is available once to each new client. It covers your first 30 days of monthly marketing and your website design before development begins, as long as your account is in good standing.
No. Ad spend is paid directly to platforms like Google and Meta, so it can't be refunded by Royal Marketing. Third-party costs such as domains, software and stock photos are also not refundable.
Approved refunds are returned to your original payment method within 10 business days of approval.
More Royal Marketing guarantees
Get a free marketing plan built around your business.